Build a career in association management, not just a job in it.
NAV & Associates has supported professional and trade associations since 1992, from offices in Washington, DC and Chicago. We work as consultants first and admins second, so you get real exposure to strategy, boards, and growth work, not just a task list.
Consultants first. Admins second.
Most association management jobs stop at the back office. At NAV, the operational work is the foundation, and the real job is helping associations grow. You work alongside executives who sit with boards and shape where an association goes next.
- Sit in on board and committee work, not just take the notes.
- See how strategy, membership growth, and events connect.
- Learn from certified association executives with decades of experience.
- Work across medical, legal, trade, and nonprofit organizations.
What the work looks like here
Process the renewals, schedule the meetings, answer the inbox, repeat.
Run the operations and understand why they matter to the board’s strategy and the association’s growth.
Small pods. Real ownership.
NAV is organized into pods. Each pod owns a portfolio of client associations, so you know your clients, their boards, and their goals, instead of being one ticket-taker among many.
Each pod owns a portfolio
A small team takes full responsibility for a set of client associations, from day-to-day operations to long-term growth.
Led by a named executive
Every pod works under an experienced association executive, so you learn strategy and governance up close.
You see the whole picture
Because your pod runs the account end to end, you see how membership, events, finance, and board work fit together.
Join the team
Apply by email with your resume and a short note about why NAV. Raj Grewal, our President & CEO, reviews every application.
Association Coordinator
NAV is hiring an Association Coordinator to support the daily work of several client associations within a pod. You will answer member questions, keep records accurate, coordinate board and committee work, and support the communications and events that hold each association's community together.
View full job description
About NAV & Associates
NAV & Associates is a professional association management company founded in 1992, with offices in Washington, DC and Chicago, IL. We serve as the professional back office for 15+ volunteer led associations across medical, legal, trade, and nonprofit sectors. Our approach is simple: consultants first, admins second. We do the operational work well so our clients' volunteer leaders can focus on their mission.
NAV works in pods. Each pod is a small team, led by a Vice President or Association Executive, that owns a portfolio of client associations from end to end.
Position Summary
NAV is hiring an Association Coordinator to support the daily work of several client associations within a pod. You will answer member questions, keep records accurate, coordinate board and committee work, and support the communications and events that hold each association's community together.
This role fits someone who is organized, service minded, and wants to build a career in association management. Prior association experience is not required. We care most about follow through, clear communication, and how quickly you learn new systems.
Key Responsibilities
Member Support and Membership Operations
- Respond to member and volunteer inquiries by email and phone, resolve routine questions, and route complex issues to the right teammate
- Process membership applications, renewals, record updates, and payments in each client's association management system, including Wild Apricot and Higher Logic
- Maintain accurate member records, lists, committee rosters, and dues information
- Support renewal campaigns, new member onboarding, routine reports, and other membership projects
- Spot recurring questions or service gaps and help the pod fix them at the source
Board, Committee, and Administrative Support
- Schedule board and committee meetings, prepare agendas and materials, set up Zoom or Teams meetings, and coordinate follow up
- Draft minutes and track decisions and action items for review by your pod lead
- Keep client files, rosters, and calendars organized in SharePoint
- Prepare, format, and proofread correspondence, spreadsheets, reports, and presentations
- Keep your tasks and deadlines current in Monday.com so your pod can see the status of every client deliverable
Events and Communications
- Support registration, attendee communications, speaker coordination, and logistics for annual meetings, conferences, webinars, and smaller events
- Help produce client newsletters, member announcements, email campaigns, and website updates
- Coordinate deadlines with volunteers, sponsors, vendors, and NAV teammates
- Provide onsite support at client meetings and events as assigned, including occasional travel
Service Processes and Systems
- Document common member questions, response steps, and escalation paths for each client
- Help build and refine NAV's shared workflows in Monday.com, including intake, request tracking, and templates
- Learn each client's systems and policies, and suggest practical improvements to recurring work
- Handle office administration as assigned, such as mail processing and deposits for client accounts
Required Qualifications
- Experience in an administrative, customer service, or other detail driven role. Volunteer, internship, or school experience counts.
- Clear, professional writing and phone presence
- Strong organization and follow through across several requests and deadlines at once
- Comfort with databases, spreadsheets, shared documents, and learning new software quickly
- Good judgment about when to solve a problem yourself and when to ask for help
- Availability during agreed weekday business hours (Eastern Time)
Preferred Qualifications
- Experience supporting members, customers, or volunteers at an association or nonprofit
- Hands on experience with an association management system or CRM, such as Wild Apricot, Higher Logic, GrowthZone, MemberClicks, or iMIS
- Experience processing membership applications, dues, renewals, or event registrations
- Familiarity with Monday.com, Microsoft 365, Zoom, QuickBooks Online, email marketing tools, or website content management systems
- Comfort using AI tools to draft, summarize, and organize routine work
Position Details
- Reports to: Pod lead (Vice President or Association Executive)
- Location: Hybrid, Washington, DC office
- Type: Full time, non exempt
- Compensation: $45,000 to $65,000
Association Coordinator
NAV is hiring an Association Coordinator to support the daily work of several client associations within a pod. You will answer member questions, keep records accurate, coordinate board and committee work, and support the communications and events that hold each association's community together.
View full job description
About NAV & Associates
NAV & Associates is a professional association management company founded in 1992, with offices in Washington, DC and Chicago, IL. We serve as the professional back office for 15+ volunteer led associations across medical, legal, trade, and nonprofit sectors. Our approach is simple: consultants first, admins second. We do the operational work well so our clients' volunteer leaders can focus on their mission.
NAV works in pods. Each pod is a small team, led by a Vice President or Association Executive, that owns a portfolio of client associations from end to end.
Position Summary
NAV is hiring an Association Coordinator to support the daily work of several client associations within a pod. You will answer member questions, keep records accurate, coordinate board and committee work, and support the communications and events that hold each association's community together.
This role fits someone who is organized, service minded, and wants to build a career in association management. Prior association experience is not required. We care most about follow through, clear communication, and how quickly you learn new systems.
Key Responsibilities
Member Support and Membership Operations
- Respond to member and volunteer inquiries by email and phone, resolve routine questions, and route complex issues to the right teammate
- Process membership applications, renewals, record updates, and payments in each client's association management system, including Wild Apricot and Higher Logic
- Maintain accurate member records, lists, committee rosters, and dues information
- Support renewal campaigns, new member onboarding, routine reports, and other membership projects
- Spot recurring questions or service gaps and help the pod fix them at the source
Board, Committee, and Administrative Support
- Schedule board and committee meetings, prepare agendas and materials, set up Zoom or Teams meetings, and coordinate follow up
- Draft minutes and track decisions and action items for review by your pod lead
- Keep client files, rosters, and calendars organized in SharePoint
- Prepare, format, and proofread correspondence, spreadsheets, reports, and presentations
- Keep your tasks and deadlines current in Monday.com so your pod can see the status of every client deliverable
Events and Communications
- Support registration, attendee communications, speaker coordination, and logistics for annual meetings, conferences, webinars, and smaller events
- Help produce client newsletters, member announcements, email campaigns, and website updates
- Coordinate deadlines with volunteers, sponsors, vendors, and NAV teammates
- Provide onsite support at client meetings and events as assigned, including occasional travel
Service Processes and Systems
- Document common member questions, response steps, and escalation paths for each client
- Help build and refine NAV's shared workflows in Monday.com, including intake, request tracking, and templates
- Learn each client's systems and policies, and suggest practical improvements to recurring work
- Handle office administration as assigned, such as mail processing and deposits for client accounts
Required Qualifications
- Experience in an administrative, customer service, or other detail driven role. Volunteer, internship, or school experience counts.
- Clear, professional writing and phone presence
- Strong organization and follow through across several requests and deadlines at once
- Comfort with databases, spreadsheets, shared documents, and learning new software quickly
- Good judgment about when to solve a problem yourself and when to ask for help
- Availability during agreed weekday business hours (Eastern Time)
Preferred Qualifications
- Experience supporting members, customers, or volunteers at an association or nonprofit
- Hands on experience with an association management system or CRM, such as Wild Apricot, Higher Logic, GrowthZone, MemberClicks, or iMIS
- Experience processing membership applications, dues, renewals, or event registrations
- Familiarity with Monday.com, Microsoft 365, Zoom, QuickBooks Online, email marketing tools, or website content management systems
- Comfort using AI tools to draft, summarize, and organize routine work
Position Details
- Reports to: Pod lead (Vice President or Association Executive)
- Location: Hybrid, Chicago, IL office
- Type: Full time, non exempt
- Compensation: $45,000 to $65,000
Bookkeeper
NAV is hiring a part time, remote Bookkeeper to keep our financial records accurate, organized, and current.
View full job description
About NAV & Associates
NAV & Associates is a professional association management company founded in 1992, with offices in Washington, DC and Chicago, IL. We serve as the professional back office for 15+ volunteer led associations across medical, legal, trade, and nonprofit sectors. Our approach is simple: consultants first, admins second. We do the operational work well so our clients' volunteer leaders can focus on their mission.
NAV works in pods. Each pod is a small team, led by a Vice President or Association Executive, that owns a portfolio of client associations from end to end.
Position Summary
NAV is hiring a part time, remote Bookkeeper to keep our financial records accurate, organized, and current. You will work closely with NAV leadership to make sure transactions are recorded correctly, accounts reconcile on schedule, and monthly reporting is ready when it's needed.
This role fits someone who is detail driven, works well independently, and takes pride in clean books.
Key Responsibilities
- Record and categorize financial transactions in QuickBooks Online
- Reconcile bank and credit card accounts on a regular schedule
- Process and track invoices, payments, and receivables
- Help prepare monthly financial reports and summaries
- Keep financial records organized and confidential
Required Qualifications
- 2+ years of bookkeeping or accounting support experience
- Proficiency with QuickBooks Online
- Strong attention to detail and the ability to work independently
- Clear, timely communication in a remote team setting
Preferred Qualifications
- Associate's degree or coursework in accounting, finance, or a related field
- Experience with nonprofit or association bookkeeping
- Experience supporting multiple entities or client accounts
Position Details
- Location: Fully remote
- Type: Part time, approximately 10 hours per week
- Compensation: $20 per hour
Association Executive
NAV is hiring an Association Executive to lead a portfolio of client associations.
View full job description
About NAV & Associates
NAV & Associates is a professional association management company founded in 1992, with offices in Washington, DC and Chicago, IL. We serve as the professional back office for 15+ volunteer led associations across medical, legal, trade, and nonprofit sectors. Our approach is simple: consultants first, admins second. We do the operational work well so our clients' volunteer leaders can focus on their mission.
NAV works in pods. Each pod is a small team, led by a Vice President or Association Executive, that owns a portfolio of client associations from end to end.
Position Summary
NAV is hiring an Association Executive to lead a portfolio of client associations. You will be the primary point of contact for volunteer boards and executive leadership, own each client's operations, membership, events, and budget, and direct the Coordinators who support your clients day to day.
This role fits an experienced association or nonprofit professional who is comfortable advising boards, running several clients at once, and holding a team accountable for results. You will be a trusted advisor to client leaders, not just an administrator.
Key Responsibilities
Client Leadership and Governance
- Serve as the lead contact and strategic advisor to client boards, officers, and committees
- Attend and help run board and committee meetings, and ensure decisions are carried out
- Advise clients on governance, bylaws, strategic planning, and volunteer engagement
- Build strong, lasting relationships with volunteer leaders that support client retention
Operations and Team Leadership
- Own day to day operations for your client portfolio from end to end
- Direct and develop Association Coordinators and other pod staff assigned to your clients
- Set priorities, assign work, and keep deliverables visible and on schedule in Monday.com
- Improve service processes so work is consistent and repeatable across clients
Membership and Programs
- Lead recruitment and retention strategies for each client
- Develop new member programs, benefits, and revenue opportunities
- Oversee member communications and campaigns
Conferences and Events
- Lead planning for annual meetings, conferences, and other client events, including budgets, sponsors, speakers, and vendors
- Manage event timelines and teams from planning through onsite execution
Financial Oversight
- Build and manage client budgets, and report on financial performance to boards
- Monitor compliance with client contracts and lead renewal conversations
- Identify cost savings and new non dues revenue for clients
Required Qualifications
- 4+ years of experience in association management, nonprofit management, or a related client facing role
- Proven experience working with and advising boards or volunteer leadership
- Experience managing multiple clients, programs, or projects at once
- Experience supervising or directing staff
- Excellent written and verbal communication, including presenting to boards
- Strong financial literacy, including budgeting and reporting
- Sound judgment and a proactive approach to solving problems
Preferred Qualifications
- CAE (Certified Association Executive) or progress toward it
- Conference or event management experience
- Experience with Wild Apricot, Higher Logic, QuickBooks Online, Monday.com, or Microsoft 365
Position Details
- Reports to: NAV leadership
- Location: Chicago, IL
- Type: Full time, exempt
- Compensation: $70,000 to $90,000, depending on experience
Executive Assistant
NAV is hiring an Executive Assistant to support the President & CEO and help manage NAV's nonprofit client work.
View full job description
About NAV & Associates
NAV & Associates is a professional association management company founded in 1992, with offices in Washington, DC and Chicago, IL. We serve as the professional back office for 15+ volunteer led associations across medical, legal, trade, and nonprofit sectors. Our approach is simple: consultants first, admins second. We do the operational work well so our clients' volunteer leaders can focus on their mission.
NAV works in pods. Each pod is a small team, led by a Vice President or Association Executive, that owns a portfolio of client associations from end to end.
Position Summary
NAV is hiring an Executive Assistant to support the President & CEO and help manage NAV's nonprofit client work. You will keep the CEO's calendar, inbox, and priorities organized, coordinate across the NAV team and clients, and make sure nothing falls through the cracks.
This role fits someone who is highly organized, discreet, and comfortable working at a fast pace across many moving parts. You will see how an association management company runs from the top and take on more client responsibility as you grow.
Key Responsibilities
Executive Support
- Manage the CEO's calendar, scheduling, and meeting logistics across clients, prospects, and internal teams
- Triage the CEO's inbox, draft correspondence, and flag what needs attention
- Prepare briefing materials, agendas, and notes for meetings, and track follow up items
- Coordinate travel and expense reporting
Client and Business Support
- Support nonprofit client work, including board meetings, communications, and member requests
- Help prepare proposals, presentations, and reports for new business and client renewals
- Track deadlines and deliverables in Monday.com and keep projects moving
- Serve as a point of contact for clients and partners on behalf of the CEO
Operations
- Keep files, contracts, and records organized in SharePoint
- Help with internal projects, onboarding, and process improvements
- Handle confidential information with discretion
Required Qualifications
- 2+ years of experience as an executive assistant, administrative professional, or in a similar support role
- Excellent organization and the ability to manage competing priorities
- Clear, professional writing and communication
- Strong skills with Microsoft 365, calendars, and shared documents
- Discretion with confidential business and client information
- Good judgment about what can wait and what needs action now
Preferred Qualifications
- Experience at an association, nonprofit, or professional services firm
- Familiarity with Monday.com, Zoom, QuickBooks Online, or an association management system
- Comfort using AI tools to draft, summarize, and organize work
Position Details
- Reports to: President & CEO
- Location: Hybrid, Washington, DC
- Type: Full time
- Compensation: $45,000 to $60,000, depending on experience
Don’t see your role?
We are always glad to hear from people who want to grow in association management. Send us your resume and tell us where you would fit.
NAV & Associates is an equal opportunity employer. We welcome applicants of all backgrounds.
Do work that helps associations grow.
Send your resume and a short note about the role you are interested in. We will be in touch.
Applications go to raj@navandassoc.com · Washington, DC & Chicago